Privacy Policy

This Privacy Policy applies to the Cook Helper AI application (the “Application”), developed and provided by Lixus Link SARL (“Service Provider”) as a commercial service. By using the Application, you agree to the data practices described in this policy.

Information Collection and Use

User-Provided Information

The Application collects information you voluntarily provide, such as during registration or when contacting the Service Provider. Registration is optional, but certain features may be inaccessible without it. The Service Provider may use this information to:

  • Contact you with important updates, notices, or marketing promotions.

Automatically Collected Information

The Application automatically gathers information such as:

  • Device type and unique ID.
  • IP address and mobile operating system.
  • Mobile browser type.
  • Usage patterns within the Application.

This data helps improve the Application’s performance and user experience.

Location Information

The Application collects approximate location data to:

  • Provide personalized content and location-based features.
  • Analyze trends and improve functionality.
  • Support third-party services that optimize the Application.

The Service Provider does not collect or use precise location information unless explicitly permitted by you.

Sharing of Information

Third-Party Services

The Application uses third-party services that may collect information as outlined in their respective Privacy Policies:

Disclosure of Information

The Service Provider may disclose your information:

  • To comply with legal obligations.
  • To protect rights, safety, or to investigate fraud.
  • To trusted service providers working on their behalf under strict confidentiality agreements.

Only aggregated, anonymized data may be shared with third parties to enhance the Application.

Opt-Out Rights

You can stop all data collection by uninstalling the Application. Standard uninstall processes available through your device or app store can be used.

Data Retention and Management

The Service Provider retains:

  • User-provided data as long as you use the Application and for a reasonable time thereafter.
  • Automatically collected data for up to 24 months before storing it in an aggregated format.

To request the deletion of your data, contact the Service Provider at contact@lixuslink.com  Note that deleting certain data may affect the Application’s functionality.

Children

The Application does not knowingly collect information from children under 13 years of age. If it is discovered that such information has been collected, it will be deleted immediately. Parents or guardians aware of unauthorized data collection can contact the Service Provider at contact@lixuslink.com to address the issue.

Security

The Service Provider prioritizes the confidentiality of your data, employing physical, electronic, and procedural safeguards. However, no security system is foolproof, and the Service Provider cannot guarantee absolute security.

Changes to This Privacy Policy

This policy may be updated periodically. Changes will be communicated by updating this page. Continued use of the Application constitutes acceptance of any revisions.

Effective Date: 2024-07-08

Your Consent

By using the Application, you consent to the data practices described in this Privacy Policy, including the collection, storage, and processing of information.

Contact Us

If you have questions about this Privacy Policy or the data practices, contact:

  • Phone: (+212) 648262561
  • Address: Hay Hamria Route Meissa Rue 2, Ksar El Kebir, Morocco
  • Email: contact@lixuslink.com